Policies and FAQ
I like to keep things upbeat, happy, cheerful and bright. I think you'll find that shining through in my work and I hope that my art and other creations give you the same feelings.
Creative Kismet Shop accepts Credit Card and PayPal as payment. This website has SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
Payment plans are available for items over $150. 25% must be made as a non-refundable deposit to hold item, then scheduled payment plan will be made for remaining about due. Please contact me for more information.
Customers in Arizona will be charged the current sales tax amount. Items shipped out of the state of Arizona will not be charged sales tax.
All items are carefully packed to ensure safe shipment. Items can be shipped first class mail or priority. Please contact me for Express Shipping information.
Orders ship within three business days unless otherwise noted.
*Because of the continuing pandemic and other factors related to USPS, please allow for mail delays within the United States.
I have decided to no longer ship internationally due to new tax regulations, longer shipping times, and lost and damaged packages that have occurred over the last year.
Refunds and Exchanges
I want you to be completely happy with your purchase. Please let me know if something is wrong within 3 business days of receiving your item and I will try my very best to come up with a solution that will make you happy again.
Orders may be canceled for a full refund as long as the order has not yet shipped. Contact me to check on the status of your order. Returns and exchanges are accepted if I am notified within three days of your receipt of the item, and the item is mailed back within seven days of receipt in the condition in which it was received.
Returns and exchanges for custom orders and e-courses is not available. One week notice is needed for in-person workshop cancellations. You will receive full money back if there is someone to fill your spot. Otherwise, you will receive credit towards another workshop. Exceptions made based on circumstance.
The purchase of my original art, prints or any other item with my design, does not transfer reproduction rights of my work to you. All images and art copyright Regina M. Lord.
How to Use Coupon Codes
I may offer sales and coupon codes from time to time. The discount codes and other sales may be entered as follows: After you've viewed your cart, click "Checkout". Then enter your shipping/billing address, click "Continue to next step". Then, on the payment page, there is a field for "Discounts". Enter the code there and click "Apply".